Elephants and Cleaning Agents

A veteran salesman  tells reps to avoid four utterances. The first is “problem;” the second is “contract;” the third is “selling/signing up.”  And the forth is […]

Too Much of a Good Thing

“All things are poison, and nothing is without poison; only the dose permits something not to be poisonous.” This 16th Century statement by Paracelsus states that […]