cleaning process

September 2017

Elephants and Cleaning Agents

A veteran salesman  tells reps to avoid four utterances. The first is “problem;” the second is “contract;” the third is “selling/signing up.”  And the forth is (drum roll, please!) … chemical (1).  Is a chemical more negative than hurricane, famine, or war? The chemical is the elephant in the room […]
August 2017

Is it a Cleaning Step?

[Originally published July, 2005] Identifying the cleaning steps is not necessarily obvious, especially in multi-step processes. In fact, when we consult with our clients, particularly in troubleshooting projects, one of our first bits of detective work involves working our way through the build process and noting the cleaning steps. It […]
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